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Manage user support requests Alchemy Help Desk 1.1 Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.

Inventory network workstations, build reports Asset Tracker for Networks 9.4.6 Network inventory tool intended to audit software and hardware components installed on the computers over the network. This asset management tool will collect your network inventory information, provide the Network Administrator with the detailed comprehensive reports and allow you to export assets details to external storages, such as SQL database or web site

Inventory user PCs and monitor servers Network Administrator's Toolkit 9.9 A set of the network management tools designed for the corporate network administration. This toolkit consists of the two components that will monitor your corporate servers availability and performance and inventory user workstations

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